Frequently Asked Questions

What happens if I chose the wrong BGS Track?

If you accidentally chose the category that does not most apply to you, email support@BrianTracy.com

I'm not sure where to start. How can I create my personalized path?

Log in to www.bizgrowthstrategies.com. Click on "Lesson Categories." Click on the category that you chose when you signed up. Choose one of the Sub Categories. In the right hand side of that page is a box containing the words "Take Your Assessment." This will create a personalized track for you to follow based on your relative strengths and weaknesses in that area.

Some of the courses are grayed out and I can't access them. How do I get access to them?

If you would like to access courses that are grayed out, this means they are not courses in the category that you selected. You may upgrade to get access to an additional category by clicking here.

Where Can I upgrade my BGS Membership?

To upgrade your BGS Membership click here to look at all upgrade options.

What is bookmarking for?

If there is a lesson that you really enjoyed, and you wanted to save it for quick access in the future, you can bookmark the lesson. You can find the bookmarks option under the "My Lessons" category.

Where do I cancel my BGS Membership?

For BGS cancellations please email support@BrianTracy.com.

Where can I learn how to navigate the BGS website.

Click here to take the BGS site tour. This will walk you through the entire Business Growth Strategies process.

Where is my order?

Click here for our Shipping Policies: http://www.briantracy.com/shipping_returns.aspx. 
Due to the fact that orders, unless otherwise specified, are shipped via USPS standard mail—they do not have tracking available.

What is an MP3?

In short, MP3's are digital files and not actual physical products. They can be immediately downloaded after purchase and saved to your computer for instant access. They require no shipping - as they are only a digital audio file.

What are your return and guarantee policies?

Click here for our policies: http://www.briantracy.com/shipping_returns.aspx. 
*Note: MP3's, e-books, and Brian Tracy University (BTU) courses are NOT eligible for refunds after they have been accessed.

How do I update my Newsletter subscriptions and/or unsubscribe?

Click here to visit "My Account": http://www.briantracy.com/my_account/default.aspx to access your account information. You can manage your newsletters, see the orders you've placed, change your password, and access your downloads (if applicable).